Thank you for shopping with us! Please read our payment policy carefully to ensure you understand the terms and conditions that apply to transactions made through our website. If you have any questions, please feel free to contact our customer service team. You can easily get in touch with us via the Contact Us page; we are delighted to help.
Accepted payment methods
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
- UnionPay
- Cartes Bancaires
- Affirm
- Klarna
- WooPay
- Apple Pay
- Google Pay
- Amazon Pay
Payment security
Payment information is handled by the payment provider selected at checkout. Omivexis does not store your complete card details.
Payment processing
We process payments at the time of purchase.
Once your payment has been successfully processed, you will receive a confirmation email with the details of your order.
Currency
Our website processes all payments in United States Dollars (USD), unless another currency is clearly shown at checkout.
Failed transactions
If your payment is declined or fails:
- Check that your card or payment account details have been entered correctly.
- Contact your bank or payment provider for more information.
- If the issue continues, contact our support team; we are ready to help.
Refunds and disputes
For information about refunds, cancellations, or disputes, please refer to our Return & Refund Policy.
For further inquiries:
If you have any further questions, please contact our customer service team at:
Omivexis
Address: 8366 Westheimer Rd Ste F, Houston, TX 77063, United States
Phone: +1 407 309 8666
Email: help@omivexis.com
Customer Support Hours
Monday – Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday & Sunday: Closed
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Response Time: We respond within one business day.
