Shipping Policy

• For orders within the United States:

Please note that sometimes orders cannot be processed for various reasons. We reserve the right to refuse or cancel an order at any time, including:

• Incomplete or incorrect information
• Suspicions of fraud
• Payment verification issues

We may request additional verification, such as a phone number, address confirmation, proof of identity, or payment verification details before accepting your order.

Price Accuracy:
We strive to provide accurate pricing information, but errors can occur. If a pricing error is discovered, we may contact you for instructions or cancel your order and notify you of the error. We reserve the right to cancel orders listed at an incorrect price, including orders that have already been confirmed and paid for.

• Processing Time: 1–2 business days (Monday to Friday)
• Shipping Time: 3–5 business days (Monday to Friday)
• Shipping Carrier: USPS
• Daily Cut-Off Time: 3:00 PM (GMT-05:00) Eastern Standard Time (New York)

Orders placed before 3:00 PM will be processed the same business day.
Orders placed after 3:00 PM will be processed the next business day.

You will receive a confirmation email containing:

• Your order number
• Your proof of payment

Please also check your spam or junk mail folder if you do not see the confirmation in your inbox.

Still have not received anything? Please email help@omivexis.com with the subject “Order Confirmation Not Received”, and our team will assist you.

You can track your order using the tracking number included in your shipping confirmation email.

If you have not received a tracking number within 4 business days, please contact us at help@omivexis.com, and we will be happy to help.